12134 Sandal Creek Way, Orlando, Florida 32824-8697
Help Center

Frequently Asked Questions

Find clear answers about ordering, shipping, payments, products, and post-purchase assistance.

Orders & Payments

We currently support Cash on Delivery (COD) and PayPal. Payment availability may vary depending on delivery location and order eligibility.

Cash on Delivery is available in most eligible areas within the United States. Some remote locations may not support COD.

Shipping & Delivery

We currently ship exclusively within the United States. International shipping is not available at this time.

Most orders are delivered within 2–4 business days. Delivery timelines may vary based on product availability and destination.

Products & Compatibility

Yes. All products sold on Blue Point USA LLC are brand new, unused, and sourced through verified distribution channels.

Each product page includes supported operating systems, connectivity options, and recommended usage details.

Returns & Refunds

Eligible products may be returned according to our return policy. Items must meet return conditions to qualify.

You can initiate a return request through the Return Order page using your order number and registered details.

Support & Assistance

You can contact us through the Contact page, via email, or by phone during standard U.S. business hours.

We provide setup guidance and documentation where applicable. On-site installation services are not included unless stated.

Fast U.S. Delivery

Orders ship from U.S. warehouses with predictable delivery timelines.

Hassle-Free Returns

Simple and transparent return process on eligible products.

Manufacturer Warranty

All products include official warranty coverage where applicable.

Secure Payments

Encrypted checkout using trusted payment providers.